Digital Files
Refund Policy
All sales of digital products are final. There are no refunds.
Download Issues
If there is an issue with a downloaded file or you were not able to download it, contact comics@opendoor-comics.com and we will work to ensure that you receive a working copy of the file.
Physical Products
Damaged Items
A refund or replacement will be provided for damaged items
Use the form below to initiate a refund or replacement
- Note: Replacements may not be available for all products
- OpenDoor Comics will cover the cost of shipping the replacement
Attach a photo documenting the damage to the form
The photo should clearly demonstrate that the damage occurred in shipping
There is no need to return damaged items
Refunds will not include any applicable shipping costs
Returns
Non-damaged physical items can be returned within ten (10) days of receipt
To initiate a return, use the form below
Refunds will be processed once the item has been returned and is determined to be in acceptable condition
- Document the condition of the item(s) and attach to the return form
Customer shipping costs will be included in the refund
There is no restocking fee